Onboarding
Define onboarding playbooks to make sure customers get the value of your product
The customer success platform teams love to use
Adopted by +500 SaaS businesses
1Monitor customer health
2Get alerted of risks and opportunities
3Deploy proactive strategies
4Measure performances
Identify the health of your customers based on your own criteria in every lifecycle stages.
Follow the development of your customers across each stage of the customer journey.
Understand how much revenue is at risk in your portfolio based on your own criteria.
Receive alerts when customers health declined or progressed across the customer journey.
Receive alerts when customers match a specific behavior: credit card expired, product usage dropping, upsell candidates, etc.
Access customer data and interactions from multiple sources in one place.
Salesmachine generates automagically to-dos and emails based on customer health or behavior.
Demonstrate the impact of your customer success strategies on the health revenue.
Evaluate the performance of the portoflio of each team member overtime.
Define onboarding playbooks to make sure customers get the value of your product
Identify and target trial users who are likely to buy
Proactively react when product adoption dropped before it’s too late
Set nuturing programs to deliver consitent engagement in maturity phase
Build personalized renewal programs to prevent churn
Identify upsell opportunities to maximize customer value
Follow customer health across the costumer journey
Learn moreConsolidate live customer data from multiple source into a beautiful profile
Learn moreGet instantly alerted when customer health or usage frequency changes
Learn moreIdentify important customer behavior in your customer base
Learn moreDeploy strategies to onboard, retain and grow your customers
Learn moreMeasure the performance of your strategies and your team overtime
Learn moreTrusted by +500 great SaaS businesses
No set up cost. No credit card required. Immediate value.
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