You shouldn’t compromise on your way of doing business - adapt Salesmachine flexible customer platform after the specific processes of your business and customers.
High-touch customer success is complicated. Data in different systems, multiple internal and external stakeholders, complex processes, bespoke approaches for large clients, and aligning everyone around goals are just examples, and it takes time! Salesmachine solves these problems and more, enabling you to manage data, tasks and projects in a personalized manner.
Playbooks: Create clear, aligned processes to move your customer’s efficiently through the customer lifecycle. Prevent new team members from reinventing the wheel and have Salesmachine automatically manage what needs to happen, who needs to do it, and when it needs to be done.
Collaborative Inbox: Use Salesmachine Collaborative Inbox to collaborate cross-functionally across pre and post-sale teams to streamline processes and ensure customers reach their desired outcomes.