Identify customer risks and opportunities before they even know

Salesmachine automatically follows the health of your customers based on customer behavior. You can now proactively engage with your customers when a risk or an opportunity is detected across the entire customer journey.

Health scoring

Turn data into actionable health scores

Create health scores based on multi-dimensional customer data to automatically detects risks and opportunities across the customer journey.

Turn data into actionable health scores

Follow customers across the customer journey

A customer in the Onboarding lifecycle stage should not be treated the same way than a customer in the Renewal lifecycle stage. Salesmachine allows you to group customers across the different stages of the customer journey.

Follow customers across the customer journey

Identify key customer behavior with segmentation

Salesmachine allows you to create powerful customer segments using events and attributes from multiple sources: product usage, support, NPS, payment, CRM and more.

Identify key customer behavior with segmentation

Track license utilization

License utilization is one of the most important KPIs for B2B businesses. Salesmachine reveals the percentage of contacts within accounts using your product.

Track license utilization

Track event variation to act before it's too late

Tracking event variation is much better than fix values because it allows you to understand when usage is dropping or increasing overtime.

Track event variation to act before it's too late

Keep the control with manual Pulse

Your CSMs, which regularly receives feedback from your customers, can manually score the health of your customers. This key metric adds a subjective dimension to the automatic health scoring.

Keep the control with manual Pulse

Try Salesmachine for free

No set up cost. No credit card required. Immediate value.

Start 14-days free trial Request a demo