All you need to convert, grow and retain your customers
All you need to convert, grow and retain your customers
Customize health scoring based on your personal criteria and lifecycle stages.
Each CSM have their portfolio of customers and track their individual progress overtime.
Drive new users to their desired outcome.
Make your customers fall in love with your product.
Build renewals processes to prevent churn.
Identify upsell candidates to grow revenue.
Be notified when customer health declines or progresses.
Be notified when customer changes stage.
Alerts appear in realtime so you can instantly act.
Log key info about your customer: position, project_count, revenue, etc...
Track key actions performed on your product in realtime.
Track when customers receive, open and click on your emails.
Salesmachine automatically shows you clever info about your customers.
Salesmachine automatic engagement score is the best way to monitor product usage.
Know what your team did to close, grow and retain your customers.
Connect external services to collect external events: payment, support, marketing, survey...
Assign each customer to specific team members.
Monitor usage frequency and key actions.
Define properties and events filters to create custom segments.
Get a notifications when a customer enters or leaves a segment.
Get customer and revenue analytics for each segment
Automate your team processes with tasks, playbooks, notifications and emails when customer health, stage or segment changes to deliver proactive customer success.
Generate a task based on your customers' behavior.
Generate an email task based on your customers' behavior.
Send an email automatically based on your customers' behavior.
Receive notifications based on your customers' behavior.
Receive notifications on Slack and others app based on your customers' behavior.
Set multiple steps and add delay between them to engage with your customers overtime.
Define automated success campaigns when customer health, stage or segment changes to deliver consistent targeted engagement.
Send an auto-email when a user performs an action.
Send an auto-email when a customer enters or leaves a segment.
Set up delay between steps to engage customers overtime
Create and manage all your emails in one place.
Know when customers open and click on your emails.
Create the best email experience for your customers.
