A contact represents a user of your application. An account represents a group of users using your application together (usually an account represents a company).
Seats represent real users that work inside Salesmachine. Visitors only have access to the main Dashboards and can view the customer profiles.
In order to democratize Customer Success for all SaaS companies, we think that all starts with the right data and metrics.
We are processing your data. We feel that if you or your team don’t connect in 30 days this means you don’t see the value.
Totally! You can view customer’s events and analytics as they happen in real-time. Salesmachine also triggers tasks, alerts, and notifications in real-time.
No. Unlike other platforms, we don’t charge anything for the setup. Salesmachine is totally self-service, super easy-to-use and our support team is here to help you.
Once you sign up to Salesmachine, you are on a free plan. At any time you can activate a 14-days period to evaluate our Grow features. Schedule a demo to know more about our Scale features.
Your will be downgraded to a free plan and the 5000 most active contacts will be kept the others will be archived.