Salesmachine allows you to assess the health of your customers at every stage of the customer lifecycle. It aggregates multiple data sources like product usage, support, NPS data into actionable account profiles.
Proactively manage high-value customers with Success Playbooks.
Salesmachine automatically assigns tasks to customer success managers or account managers when a risk or an opportunity is detected.
Enhance Intercom messages with Salesmachine success metrics.
Send Intercom messages to the right users based on account-based metrics: health, lifecycle stage, pulse, license utilization, cs owner, ...
Measure the impact of customer success on your MRR.
Salesmachine Reports reveal the impact of your customer success strategies and the individual performance of each team member.