View data in 360° customer profiles at the contact and account level
Salesmachine centralizes information across data sources into an unified customer view: health, conversations, touch points, product usage, support tickets, nps scores, subscriptions.
Track key events changes to identify risks and opportunities
Salesmachine records events from your application for every customers in real-time and determine trends to alert you when customers need attention.
Segment data with other data sources to reveal key customer insights
Salesmachine allows you to create powerful customer segments using data from multiple sources.
Deploy strategies to retain and grow your customers based on collected data
Salesmachine triggers automatically pre-defined playbooks based on specific customer behavior. It’s like your customer success assistant!.