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Customer Behavior

Know everything about your customer

Salesmachine centralizes product usage and all customer information into a single customer profile.

360 profile

Stop jumping from one product to another

Centralize information in one profile. Salesmachine collect and receive customer information from Platforms, CRM, NPS, Billing and consolidate them in one place.

SaaS metrics

Visualize product usage at a glance

Your revenue teams needs to leverage product usage to convert and retain more customers. With Salesmachine they can instantly access product usage in a centralize and easy to use platform.

Customer scoring

Automated scoring and KPIs based on customer status

Salesmachine transforms data into actionable scores that your sales and customer success teams can leverage to grow your customers.

Customer pulse

CSMs can evaluate risk with Pulse

Salesmachine is integrated in the tools used by your sales team. It gives them actionable insights while working in Salesforce, chatting on Intercom and notify them on Slack.

Mail automation with intercom

Centralize conversations from all your teams and all sources

Build your customer health score based on multi-dimension information like product usage, support tickets, revenue data or any customer data.

Playbook setting

Manage what to do and keep track of every touchpoint

Reveal insights for every contact within accounts to quantify active contacts, license utilization and reach out to the right individual.

Profile health analytics of customers

Access information on the whole account and by contact

Reveal insights for every contact within accounts to quantify active contacts, license utilization and reach out to the right individual.

Salesmachine core features

Get a unified view of your user base at contact and account level

Bring together multiple data sources such as CRM, billing, support ticketing system, and product usage into a unified view of your uses.

Increase alignment and collaboration across all product-led teams

Use the Unified Inbox to collaborate cross-functionally across pre and post-sale teams to ensure customers reach their desired outcomes.

Nurture Unique Relationships At Scale

Dramatically increase customer engagement using automated Workflows for your bespoke target campaigns to reach out to the right customers, at scale.

360° Profiles
Unified Inbox
Automations