Customer success team reacts to customer needs and waste time on prioritizing.
Customer success team is consistently engaging with customers at every stage of their journey.
+200 B2B SaaS businesses trust Salesmachine to grow faster
See how Salesmachine reduces churn
Follow the health of your customers
Salesmachine automatically calculates the health of your customers based on their behavior. You can proactively engage them when a risk or an opportunity is detected across the entire customer journey.
Get alerted and act when a risk or an opportunity is detected
Salesmachine is integrated with Slack, Email, and other tools to notify users when decline to bad health or any changes.
Automatically manage your customer lifecycle
A customer in the Onboarding lifecycle stage should not be treated the same way than a customer in the Renewal lifecycle stage. Salesmachine allows you to group customers across the different stages of the customer journey.
Standardize your customer success team processes, starting with onboarding
When a new qualified lead is detected, Salesmachine can automatically send emails, create a task in your CRM, send you a notification. It’s your personal assistant filling your calendar and inbox with qualified leads to close.
Automate customer engagement to educate customers at scale
Salesmachine is an open platform, create actions in 3rd parties services like Salesforce, Hubspot, Pipedrive, Intercom to coordinate actions between the different teams interacting with your customer.
Get a full picture of your customer in one single place
Get an holistic view of your customers. Aggregate in one place all Intercom, Email conversations, Support tickets, NPS score.
Measure the results of your strategies and the performance of your team
Demonstrate the value of your actions. Measure the real impact of your Salesmachine strategies on your revenue, customer health, churn and more.
Salesmachine is a next-gen customer platform
Product usage became the most important metric for customer centric companies. Your revenue teams needs a new kind of platform to leverage it.
Unlike classic CRM, Salesmachine is built on top a dynamic data platform. It means that it can process and leverage live customer data like customer’s actions, pageviews and dynamic fields connected to your database.
The time when the decision was made by one key contact is over. All end-users within the account are your customers. Salesmachine helps you have a 360° view of the account level like never before.
Built for Automation
Salesmachine Data Platform enables your revenue teams to orchestrate exceptional interactions based on product usage and dynamic information.
Specialized for SaaS
Salesmachine Modules allows you to implement industry best practices out of the box to grow your B2B subscription business.
Try Salesmachine for free
No set up cost. No credit card required. Immediate value.