Scale customer success quickly enough to keep up with your growing customer base. Salesmachine will help you maximize the impact of your actions while still giving your customers the level of personalization they expect by providing you visible and objective data in a centralized workspace, and powering bespoke automated actions, at scale.
Bring together disparate data sources like your CRM, support ticketing system, and product usage tools into a unified view of the customer.
Visualize key product usage metrics in all-in-one-place SaaS Dashboards and within 360° account and contact profiles.
Identify patterns of Product Usage and Customer Behavior to enhance your focus.
Use Reports to create your best practice catalogue to increase your team’s efficiency.
Facilitate your actions by leveraging this knowledge using Advanced Segmentation across your entire customer journey.
Leveraging Adoption Scores and Customer Behavior to better explore expansion opportunities and target bespoke campaigns related to Product Usage trends.
Dramatically Increase customer engagement using automated Workflows for your bespoke target campaigns to reach out to the right customers, at scale.