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Product-led Customer Success: using your product to create more value

About SaaS

In the subscription industry, onboarding is the very last step of the acquisition funnel, and probably the most important.

You were already in love with Intercom’s amazing messaging platform? You’re going to be crazy about our new Salesmachine x Intercom integration! It will turn your Intercom into a Customer Success platform, and supercharge your customer success team to better reach your users

What’s the point of continuing to fill in the leaky bucket if all the water keeps flowing away? This is the very idea behind Customer Success, and while the topic is growing, many companies are still lagging behind.

About Customer Success

At Salesmachine, our core business is customer success. It’s what our software does. It’s what we believe the future of SaaS is. Our clients frequently ask us how to choose the best Customer Success Manager and how to describe his/her role, so we’ve come up with the ultimate job offer.

About Product